Drone Complier Knowledge Base: Organisation Settings

Subscriptions

You need to have a subscription that provides sufficient licences for the number of active users that you have. On the Subscriptions tab, you can add and edit these subscriptions. Click the UPGRADE button to add a subscription using your credit card, or the Add PayPal Subscription button to add a subscription using PayPal.

Users

Creating and Editing Users

To create and edit users, go to Organisation on the sidebar menu and then Users.
Note: You must be an Organisation Administrator (see roles below) in order to create or edit users.
From here you can click the ADD or INVITE buttons to create a user or invite them by email respectively. You must have sufficient available licences in order to add additional users.

Locking (Disabling) Users

A locked user is prevented from logging in and does not count towards your licences used. To lock a user, click the Edit button and then make sure the Locked toggle is checked:

What is the difference between a user and a pilot?

A user is anyone who has an account in your Organisation. A pilot is a user who has the “Pilot” Operational Role.

Operational Roles

There are 9 Operational Roles available in Drone Complier. A Pilot is someone who will be conducting flights. They can access the Pilot View interface and log in on the mobile app. A user who is a pilot will have several additional tabs on their user profile containing pilot-specific information. The Chief Pilot has authority to approve missions. Each organisation may have only one Chief Pilot. Note that the Chief Pilot is not automatically a Pilot – if they will be logging flights then the Pilot option must be selected as well. Mission Approval Delegates also have authority to approve missions but are not restricted to a single user. Note however that it may be a legal requirement that all flights be approved by the Chief Pilot (for example if you are operating under a ReOC in Australia). The Chief Maintenance Officer can approve maintenance items. Each organisation may only have one Chief Maintenance Officer. Maintenance Approval Delegates can also approve maintenance items but are not restricted to a single user. An Organisation Administrator can create, edit and disable other users, and edit the organisation’s details. The Request Missions role means that a user can create a Mission Request. If a user has this permission and no others, they do not count towards the active user count and only have access to the Mission Request form. The Receive Missions role means that a user can convert a Mission Request into a Mission. The API Access role is required to use the Drone Complier API.

Authorities / Certifications

When you’re creating a mission, you need to select an Authority to operate under. This section is for adding any documents, JSA questions or checklists that are related to the authorisation that you are flying under – for example an RPA Operator’s Certificate (ReOC) in Australia. Where the same certification covers different activities (for example an Australian ReOC may cover night flying and EVLOS flying) and these activities require different safety questions and / or checklist questions. In this case, you may want to set up several entries in the Authorities/Certifications table for the same authority used in different situations. For example, for an Australian ReOC with night flying and EVLOS you might want to set up 3 Entries:
  • ReOC standard
  • ReOC Night Flying
  • ReOC EVLOS
This will allow you to specify different safety questions and checklist items for each type of activity. Apart from the name of the certification, you can also set mission approval and JSA defaults (LAANC is not used yet due to pending regulation changes with the FAA).

Mission Approved By:

  • Chief Pilot – Only the chief pilot can approve missions created with this Auth.
  • Approval Delegate – The chief pilot or any Approval Delegate can approve this job
  • Anyone – The “Approve Mission” button will be displayed for any user creating a mission under this Auth. The User, time and date of approval will be recorded against the mission.

JSA Required:

  • Select this option to require that a JSA be completed for every mission created with this Auth.

Supports LAANC:

  • Currently not used – selecting this option will cause the LAANC button to be available on the mission general tab, but due to some current confusion regarding the future of LAANC, this has no additional effect.

JSA Questions

You can add edit or delete your JSA questions here. Click the  button to add a question from scratch… You need to frame the question such that a YES answer is required to satisfy the condition. Keep the questions to the point. Additional explanation can be entered in the “Additional Details” section. This will be displayed in a drop down on JSA Tab in a mission. Click the  button to add the default question set for each section. You can drag to re-order, edit or delete these to make your final list.

Checklists

Checklists are managed through the Checklist Centre. There is a link button on the Checklists Tab that will redirect you to the appropriate place in the Checklist Centre for this Auth.

Document Centre

In the Document Centre (all new in version 3.0) you can manage all of the documents for your organisation. Documents can be linked to a single record (eg an airframe), or all records of a particular type.

Examples

Adding a document to a single airframe

  1. In the Category block on the left, click the  button next to Equipment to expand that section.
  2. Click on the Airframes button.
  3. In the dropdown which will appear in the Documents block on the right, select the airframe that you wish to add a document to.
  4. To upload a document, click on the Add Document button.
  5. Select your document and add a description.
  6. Click Save
  7. Your document will appear in the list.
Note: you can also provide a web link to a file instead of uploading it.

Adding a document to all batteries

  1. In the Category block on the left, click the  button next to Equipment to expand that section.
  2. Click on the Batteries button.
  3. In the dropdown which will appear in the Documents block on the right, select All Batteries.
  4. To upload a document, click on the Add Document button.
  5. Select your document and add a description.
  6. Click Save
  7. Your document will appear in the list.
Now if you select a battery from the dropdown, the document you have just added will be shown for that battery as well. However instead of the Edit and Delete buttons it will have a  icon, meaning that it is linked from the All Batteries list.
The above examples can apply with minimal variation to all record types.